Question 1

How do I schedule or meet with my tutor—do I have to talk to my parents first?

Accepted Answer

After you are paired with a tutor, you can book, reschedule, or cancel sessions yourself through our online portal. Parents typically handle payment approval, but scheduling can be managed by the student.

Question 2

Can the tutor help specifically with upcoming tests, or is it just general homework help?

Accepted Answer

Sessions are personalized for what you need most—upcoming tests, tricky assignments, or strengthening fundamentals. A free consultation helps set goals and the right mix of support.

Question 3

Is the tutor going to give me extra homework?

Accepted Answer

Only if you want it. Tutors can provide practice sheets and study tips, but we will not overload you with extra work.

Question 4

What if I can’t make a session—can I reschedule easily?

Accepted Answer

Yes. You can reschedule or cancel up to six hours before the start time through the online portal.

Question 5

Do I have to turn on my camera for online tutoring?

Accepted Answer

No. Keeping the camera off is fine if it helps you feel comfortable. We encourage turning it on at least for the first session to say hello face to face.

Question 6

Will I get the same tutor every time, or does it change?

Accepted Answer

You will have a consistent tutor as long as you book a free consultation first so we can match you on schedule, learning style, and subject fit.

Question 7

Can the tutor teach in French for French Immersion?

Accepted Answer

Yes. Several tutors are bilingual and can tutor en français for French Immersion courses.

Question 8

Does the tutor help with larger projects or essays?

Accepted Answer

Yes. Tutors can guide research, writing, organization, and lab reports or group projects—anything school-related.

Question 9

Will people think I’m not smart for getting a tutor?

Accepted Answer

No. Many students use tutors to build confidence, sharpen skills, and stay competitive—tutoring is about improvement, not intelligence.

Question 10

How does the tutoring process work—are sessions in person or online?

Accepted Answer

Tutoring is conducted online with screen sharing and digital tools. After each session, students receive lesson summaries and notes for review—no driving or extra logistics.

Question 11

What is the cost per session, and do you offer packages?

Accepted Answer

We offer pay-per-lesson and discounted 10-hour or 20-hour bundles. Reduced group rates are available for small groups of two or three students. See our Pricing page for details.

Question 12

Are tutors qualified for advanced courses or French Immersion?

Accepted Answer

Yes. Tutors are subject-matter experts with academic or industry backgrounds (e.g., Grade 11 Chemistry, IB Physics) and include bilingual French-speaking tutors familiar with Ontario’s French Immersion requirements.

Question 13

How do you match my child with the right tutor?

Accepted Answer

We begin with a free consultation to learn about the student’s learning style, challenges, and schedule. We then recommend a best-fit tutor and ensure consistent availability through the semester.

Question 14

What if our schedule changes—can session days or times change?

Accepted Answer

Yes. You can reschedule or cancel up to six hours before a session via the online portal so tutoring fits smoothly into weekly routines.

Question 15

Will the tutor help with test prep, homework, or both?

Accepted Answer

Both. Support is tailored to current needs: homework help, test planning, and reinforcing fundamentals, guided by goals set in the free consultation.

Question 16

Do you guarantee improved grades or measurable results?

Accepted Answer

We offer the Go2Grad Guarantee: if a student enrolls within the first two weeks of the semester and tracks at least six graded tests, we guarantee grades will maintain or improve. If there is a consistent decline, we refund 50% of tutoring lessons. Full terms are explained during the consultation.

Question 17

How do you communicate progress or updates to parents?

Accepted Answer

After each lesson, a brief summary with key notes and next steps is sent. Parents can also contact the tutor or our team anytime for additional updates.

Question 18

Is tutoring available for the whole semester or short term only?

Accepted Answer

Both. Students can book short-term help for major tests or choose weekly sessions across the semester for consistent support and tutor availability.

Question 19

What is the best way to sign up and start—do I need a consultation first?

Accepted Answer

You can book directly, but most families start with the free consultation to confirm tutor availability, align on goals, and access discounted packages.

Your Top Questions, Answered

Click. Match. Succeed.